Q: Does Nexabiotic™ require refrigeration?

A: No, but refrigeration may help preserve the shelf life of the product.

A: Although the capsule is enteric coated to protect the probiotics inside from stomach acid, you may take it in that manner. Keep in mind that doing so may diminish its effectiveness even though some probiotic strains are acid-resistant.

Q: Is Nexabiotic™ available in retail stores?

A: No, it is currently only available online.

Q: Can I give Nexabiotic to my child or infant?

A: We are currently working on a toddler-friendly pearl. The current formula is encapsulated but can be opened and emptied. We recommend 1 capsule per day for infants and children.

For bottle fed infants you empty the contents of the capsule into your infant’s formula. For breast-fed infants the contents can also be placed on the nipple.

For toddlers and children the contents can be mixed with food or milk.

Q: How long does it take to notice results?

A: Results should be seen within 1-2 weeks.

Q: Is Nexabiotic™ a capsule or tablet?

A: Nexabiotic™ comes in the form of easy to swallow capsules.

Q: What are the side effects of Nexabiotic™?

A: Nexabiotic™ may cause increased flatulence as your body adjusts to the changing population of gut bacteria. If you are experiencing gas taking the product 30 minutes before meals, try taking Nexabiotic® on an empty stomach before bed.

Q: How many do I have to take a day?

A: The recommend dosage is up to 1 capsule a day before bed on an empty stomach. For extra support, up to 3 can be taken per day on an empty stomach throughout the day can be taken.

Q: How should I take the pills?

A: We recommend taking the product on an empty stomach throughout the day to maximize effectiveness.

Q: How big are the capsules?

A: The capsules are “1” size. They are approximately 2cm by .5 cm. A reference chart is available here.

Q: Is Nexabiotic™ lactose/dairy free?

A: Nexabiotic™ may contain trace amounts of lactose due to the medium that the probiotics are grown on. These amounts are small and should not cause GI discomfort.

Q: Is Nexabiotic™ gluten free?

A: Yes, Nexabiotic™ is a gluten free.

Q: How long does each bottle last?

A: Each bottle has 60 capsules and lasts 30 days if you’re taking the full 2 capsules a day dose.

Q: How do I pay via check?

A: You can sign up for a PayPal account which will allow you to pay via check electronically. You can also mail in a check or money order to us. Please contact us to get started.

Q: How long does it take for my order to arrive?

A: Your order ships via USPS First Class Mail and should arrive within 1-5 business days.

Q: Do you ship Internationally?

A: Yes, select your corresponding country on the checkout screen. International orders take approximately 2-3 weeks to arrive.

Q: Do you ship with a cold pack?

A: No we do not. Nexabiotic™ probiotics are freeze-dried and are room-temperature stable.

Q: How does your money-back guarantee work?

A: We have an industry-leading 60 day warranty because we want to see results as much as you do. It is important to give Nexabiotic™ enough time to work. If you are still dissatisfied, return the product to us within 60-days and you will receive a full refund minus your cost for shipping and handling back to us. All returns must be postmarked within 60-days of the purchase date.

Q: Will my order be automatically renewed after I run out?

A: No, we do not offer automatic shipments or subscriptions for our products.